Policies | My Little Beautique

Booking

To guarantee your appointment a valid card is required at time of booking. If you are uncomfortable giving card information, we gladly welcome you to walk into the salon to book online and make a personal profile with requested information.

24-hour Cancellation

Your appointments are important to all of us at My Little Beautique. We kindly send out and email reminder 2 days prior to your appt and a text message reminder 2 hours before your appt time because we understand how easy it is to forget your appointment that may have been scheduled weeks ago.

If you are unable to keep your scheduled appointment we kindly and respectfully ask to give us 24 hours notice for cancellation or rescheduling.

For appointments scheduled the same day a cancelation will result in a 50% fee of scheduled service.
Less than 24 hour notice will result in a 50% fee of scheduled service.
“No Shows” will result in 100% fee of scheduled service

Both your time and your stylist time are valuable, we understand life happens, giving us proper notice give clients on our waiting list an opportunity to receive services along with keeping our stylist schedules filled, overall allows us to serve everyone much better.

Late Arrivals

All appointment lengths have been given to provide your stylist with the proper amount of time needed to give you the best service possible. We will try our best to accommodate late arrivals. However, the length of your service will be adjusted and end at your scheduled time so it does not interrupt the scheduled appointments of other clients.. REMINDER: We require you to come in with no eye makeup or mascara, cleaning time will cut into your service time.

Allergic Reactions

If you experience an allergic reaction to any products used during a service, please contact us immediately for assistance in assessing the situation. If you have experienced an allergic reaction to eyelash extensions in the past please let us know before your appointment. A patch test will be administered prior to the appointment.

** Refunds are not given for allergic reactions, however, we will remove the lashes free of charge.***

Payments/ Gratuity

We accept cash and all major credit cards. Gratuity is not included in services and is recommended for any service you have and genuinely appreciated. Stylist accept venmo, cash and cards.

Pets

Even though we love them, in accordance with State Board Health regulations, pets of any kind (other than service animals) are not allowed inside the salon.

Refunds

We do not offer refunds of any kind of services given during your appointment time. If for some reason you are unhappy with the services received by one of our lash stylists, please contact us within 3 days of the initial application and we would be happy to work with you to make adjustments to your satisfaction. We always try to accommodate all of our clients request, but if your stylist feels the request may be damaging to the health of your natural lashes they will make proper recommendations.

SALON POLICY

Booking

24 Hour Cancellation/ Rescheduling Policy

If you are unable to keep your scheduled appointment we kindly and respectfully ask to give us 24 hours notice for cancellation or rescheduling.

Less than 24 hour notice will result in a 50% fee of scheduled service.
For appointments scheduled the same day or a cancellation within 4 hours of appointment time will result in a 100% fee of scheduled service.
“No Shows” will result in 100% fee of scheduled service

NO EXCEPTIONS

Late Arrivals

Life happens. If you are running late, please call ahead. Arrivals later than 15 minutes after your scheduled time may have to be rescheduled to another time resulting in a 50% charge. We will always do our best to see you but we have to consider the impact on our other guests, as well.

Allergic Reactions

** Refunds are not given for allergic reactions, however, we will remove the lashes free of charge.***

Payments/ Gratuity/Specials

We accept cash and all major credit cards. Gratuity is not included in services and is recommended for any service you have and genuinely appreciated. Stylist accept Venmo, Zelle, cash and cards. All credit cards will have a $2 fee added. As the stylists are Independent Contractors they provide their own monthly specials/discounts. We do no accept double discounts only one discount is allowed per service per stylist.

Pets

Even though we love them, in accordance with State Board Health regulations, pets of any kind (other than service animals) are not allowed inside the salon.

Refunds

Cell Phones

My Little Beautique is a NO PHONE ZONE. This is to ensure that you and your surrounding guest are able to receive a relaxing experience. We ask that you silence or turn off any and all electronic devices prior to entering the spa area. If phones are answered during the service we will stop services resulting in full payment of service.

Children

We know your children are great little people but they are unfortunately not welcome to come with you to your appointment. For the safety and comfort of your children, yourself, and our guests, we appreciate your support and understanding of our guidelines regarding having your children in the salon. Please make all necessary child care arrangements prior to your visit. If you do arrive with a little one your appointment will be rescheduled resulting in a 50% charge of service.

FAQ

FAQ's

How long do lash extension last?

It is totally in an individual process. Lash extensions will stay on your lashes for your remaining natural lash life. A normal lash shed cycle is 30-60 days. Most people shed natural lashes at a rate of 2-5 lashes a day, per eye. We also grow new lashes to replace the ones that have fallen out. Lash extensions can stay on up to 30 days with proper care and forever with fill maintenance within ⅔ weeks. However, proper aftercare will affect how long the lash extensions last.

Do lash extensions damage my natural lashes?

Lash extension only causes damage to your natural when they are applied incorrectly and lashes are not isolated correctly. If the stylist is not properly trained and qualified, Lash Extensions could possibly damage your lashes leaving you with “bald spots.” The lash extension process is meticulous. With experienced lash stylist, we can guarantee proper application and no harm done.

Can I wear mascara with eyelash extensions?

Lash extensions naturally darken your lashes, your lashes will look dark and mascara is not necessary. Rubbing directly on the lashes, or using mascara remover will weaken the bonding. This may also twist the extensions or make them fall out. We strongly recommend that you avoid wearing mascara. If you feel as though mascara is necessary, we have products made especially for lash extensions.

Are your stylist experienced?

Each of stylists are California state licensed cosmetologist or esthetician.

How do I know what kind of look I am going for?

Your lash stylist will educate you on what lash lengths and thicknesses that are best for you according to the look you are trying to achieve, your eye shape and your natural lashes.

Now that I have Lash Extensions how do I take care of them?

The first 24 hours after your application are most crucial. Care must be taken so please do not rub your eyes, pull your lashes, or scratch. Also, any creams, eye makeup removers, lotions, or cleansers containing oils can loosen the bond of the lash extensions. You should avoid direct contact of water spray on your extensions, do not allow use a steam bath, swim, or wash your face directly with hot water during your initial 24 hours of the application.

Is your lash adhesive safe?

Yes, are lash adhesive is formaldehyde free, latex free medical grade and safe.

What is a lash lift?

Lash lift is “perming” of the natural lash by using a curling agent and a conditioning solutions to make your natural lashes look longer and fuller. Lash lift services also include a lash tint to darken lashes. If lash extensions are just not for you lash lifts are a great alternative that requires less maintenance

How long do lash lifts last?

Lash lifts last about 6-8 weeks depending on your natural lash shed cycle.

Can I wear makeup to my appointment?

New sets for first time lashers please come with clean eyelashes most likely you want to be makeup free since we recommend you not to get your lashes wet for the first 24 hours?